Exchange and Return Policy
At [Your Brand Name], we are committed to providing products of the highest quality, carefully selected and crafted to meet your expectations. However, should you find yourself unsatisfied with your purchase, we are happy to assess whether a return or exchange is possible in your case.
Return Conditions
If a return is considered, the product must be unopened, unused, and in its original packaging. Returns are only accepted with prior written agreement. Please contact us first via email or our contact form to receive return instructions and confirmation.
Costs and Refunds
All costs associated with the return, including shipping, packaging, and processing fees, are to be covered by the customer and may be deducted from any applicable refund. Refunds are issued after the returned product has been received and inspected at our facility. Processing may take up to 14 days.
Exceptions
Due to hygiene and safety reasons, certain products may not be eligible for return or exchange. We appreciate your understanding.
Contact
If you have any questions about return possibilities, we are here to assist you.